Actual communication about Surveys

Dear Joseeph,

Thanks for writing to us at Greenfield Online Panel Support.

I am sorry for the inconvenience which you had to encounter while taking our survey.

If you receive a “Do not qualify” message while participating in the survey, it means that the answer which you provided us was not meeting the survey requirements. I would like to share that normally; our clients require a certain number of responses from one or several groups defined by specific characteristics.

Also, the companies for whom we carry out these surveys have a certain profile in mind for the panelist who will take their survey. Sometimes it may be that they are looking for a younger age group – they might be interested in researching their views on, say, children’s cartoon channel or food products that are targeted at a particular age grouping. Equally, there may be times when the age group stipulated may exclude all but our more senior panel members. This really does vary from survey to survey, but in general you will find that our surveys are open to members of all ages.

Although your profile didn't fit this particular study, we have surveys for many different types of profiles, so we will soon have one which is right for you. Thanks for your time and understanding into the matter.

We really appreciate your membership and continued interest in Greenfield Online surveys.

Best regards,

Victor James

Greenfield Online

When communicating with the Greenfield Online help desk, please include all past correspondence history and, where applicable, survey invitations or project numbers.

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From: yourviews@greenfield.lcl [mailto:yourviews@greenfield.lcl] On Behalf Of MAGNETJOE@aol.com
Sent: Saturday, September 22, 2007 6:27 AM
To: Greenfield Online
Subject: Re: Guaranteed Three Dollars for completing this survey



Another survey that offers cash and I don't qualify for it. How can it be that I NEVER qualify for ANY of These? So your scam continues.Over a year and not once do I get to finish a paid survey.

In a message dated 9/22/2007 12:15:27 A.M. Eastern Daylight Time, SaraWilliams@GreenfieldOnline.com writes:


Joseeph A New Survey Opportunity For You...

Survey On: IT Study



Reward: $3.00

Length: 20 Minutes (Approx.)

Survey Number: 0703767a

If you cannot view the button above, please copy the link below and paste it in your browser:
http://ups.surveyrouter.com/surveytrafficui/stmui/page.aspx?pgtid=20&enparams=slg%3d4343234639%26tlg%3d9988%26fklg%3d5%26flg%3d0%26llg%3d680480


- PAYMENT -
The survey includes some screening questions to make sure your profile fits our client’s needs for this particular study. If not, the questionnaire will simply end after these questions, and you will receive new survey opportunities soon. If you qualify and complete the entire survey , the survey incentive will be credited to your account in 4-6 weeks.

- TECHNICAL DIFFICULTIES -
If you encounter any technical difficulties while completing this survey please click here for help or send an email to help@greenfield.com

- WHY DID I RECEIVE THIS E-MAIL? -
You have received this because you have opted in to participate in Greenfield Online surveys. If you no longer wish to be a part of the Greenfield Online Community please click here or send an email to: gloriareed@greenfieldonline.com.

This survey invitation is intended specifically for the Greenfield Online member to whom it was sent and is exclusively valid for that member. Publishing or forwarding the invitation is prohibited and may result in removal from the Greenfield Online panel.

Please help us to maintain the integrity of our research. Greenfield Online / 21 River Road Suite / Wilton, CT 06897

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